Cancellation/Transfer Policy

HMT Course Cancellations, Transfers, and Substitutions

This cancellation/transfer policy applies to all registrations for HMT courses. See below for cancellation of a DGSA program registration.

To cancel a registration, call DGAC at 202-289-4550.

Cancellations

    • Received at least eleven business days prior to class will be fully refunded.
    • Received six to ten business days prior to class will be refunded at 50% of the registration fee.
    • Received five or fewer business days prior to class and "no shows" will not be refunded.

Transfers to Another Class

    • May be arranged up to six business days prior to class.

Substitutions

    • May be made at any time prior to the beginning of the class.

In the event of a class cancellation, DGAC's sole responsibility will be to refund the amount paid or reschedule at DGAC's discretion. DGAC assumes no responsibility for loss of travel or other expenses.

DGSA Program Cancellations

Registrations for the DGSA training course and/or exam will be refunded if notice of cancellation is received by DGAC at least 30 days prior to the beginning of the course but cannot be refunded if notice of cancellation is received less than 30 days prior to the beginning of the course. Transfers and substitutions for the DGSA program are not permitted. To cancel a registration, call DGAC at 202-289-4550.  

In the event of a class or exam cancellation, DGAC's sole responsibility will be to refund the amount paid or reschedule at DGAC's discretion. DGAC assumes no responsibility for loss of travel or other expenses.

Revised Nov. 27, 2017